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Lieber & Associates (Popularity:  )
http://www.lieberandassociates.com/
(US) - Chicago-based consulting firm with focus on enhancing and integrating call centers in order to increase sales and improve customer service.
Category:
Business - Telecommunications - Call Centers - Consulting
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Call Center Depot (Popularity: )
http://www.callcenterdepot.com/
(US) - Tools for call center professionals including associations, books, newsletters and consulting services.
Category:
Business - Telecommunications - Call Centers - Consulting
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WADE Consulting Group (Popularity: )
http://www.wadeconsultinggroup.com/
(US) - Call center management consultants.
Category:
Business - Telecommunications - Call Centers - Consulting
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Ansapoint Call Center Software (Popularity: )
http://www.ansapoint.com
Provider of online workforce management tools for forecasting agent staffing requirements at call centers.
Category:
Business - Telecommunications - Call Centers - Software
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Portage Communications (Popularity: )
http://www.portagecommunications.com/
Offers a range of call center software tools for forecasting and staffing.
Category:
Business - Telecommunications - Call Centers - Software
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Related:
Desk And Service Desk
- Call Anson Call
- Help Desk
- It Help Desk
- Desk
CommWeb (Popularity: )
http://www.commweb.com/
Telecommunications publication covering network management, call centers and data communications.
Category:
Business - Telecommunications - News and Media
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CompuCom Systems, Inc. (Popularity: )
http://www.compucom.com/
Provides distributed desktop products and network integration services to fortune 1000 customers, including lan/wan projects, consulting and asset tracking, network management, help-desk and field engineering, procurement, configuration, distributionand ...
Category:
Business - Telecommunications - Consulting
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Omniwatch Nurse Call Monitor (Popularity: )
http://www.omniwatchtech.com
Retrofits existing nurse call system to provide computer reporting of call light activity and also radio paging
Category:
Business - Healthcare - Computing - Software
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Adjuvant Call Scheduler (Popularity: )
http://www.call-scheduler.com
Call scheduling software by Adjuvant, for hospitals, clinics, and individual practitioners. On-Call Scheduling software, takes rules and profiles to automate call scheduling.
Category:
Business - Healthcare - Computing - Software
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One Call Locators, Ltd. (Popularity: )
http://www.onecalllocators.com
Underground utility locating team. Call centers, references, and contact information.
Category:
Business - Energy and Environment - Utilities - Consulting
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International Call Center Benchmarking Consortium (Popularity: )
http://iccbc.org/
An association of call center professionals to compare operating performance and identify the best business practices.
Category:
Business - Management - Benchmarking and Best Practices
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ProblemTracker (Popularity: )
http://www.problemtracker.com/
A Web-based tool for bug tracking, defect tracking, issue tracking, help desk, and automated support. By NetResults Corporation.
Category:
Computers - Software - Configuration Management - Bug Tracking
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LBE Help Desk Software (Popularity: )
http://www.lbehelpdesk.com
Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.
Category:
Computers - Software - Help Desk
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Kemma Software (Popularity: )
http://www.kemma.com
The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
Category:
Computers - Software - Help Desk
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Platinum Technology Ltd (Popularity: )
http://www.platinum-technology.co.uk
Layout for a fully integrated call center who require customer and inventory management.
Category:
Computers - Software - Help Desk - Call Centers
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Liberum Help Desk (Popularity: )
http://www.liberum.org
Free, web based help desk software written in ASP. Offers email notification and reporting features.
Category:
Computers - Software - Help Desk - Browser Based
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VersaSRS (Popularity: )
http://www.versadev.com/
Web based, .Net helpdesk/service request software. Tracks service requests, product support issues and IT Help Desk incidents.
Category:
Computers - Software - Help Desk - Browser Based
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Abacus Systems Pty Ltd. (Popularity: )
http://www.abacus-systems.com/
Specializes in developing help desk, client and asset management software.
Category:
Computers - Software - Help Desk - Asset Management
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NYF Systems (Popularity: )
http://www.nyfederal.com
Features include browser-based help desk, trouble ticket and asset management systems appropriate for IT and managed out-sourcing centers, e-government sites, and more.
Category:
Computers - Software - Help Desk - Asset Management
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Multima Corporation: Netkeeper (Popularity: )
http://www.netkeeper.com
Help desk, CRM, network management and inventory software.
Category:
Computers - Software - Networking - Network Management
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