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           21 May, 2024
 
    

Contact Center Automation

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Cerida Corporation (Popularity: )
http://www.cerida.com
Customer contact center offering lead generation, product sales and follow-up programs to existing customers. The company specializes in working with companies that have complex products and services or complex sales cycles.
Category:   Business - Marketing and Advertising - Telemarketing

Call Center Consulting, Inc. (Popularity: )
http://www.multimessenger.com
Supplier of auto and predictive dialers, inbound and outbound voice messaging systems.
Category:   Business - Marketing and Advertising - Telemarketing

Spectrum Corporation (Popularity: )
http://www.specorp.com/
Manufacturer of software-driven call center wallboards. Information updated and displayed for agents on flat panel.
Category:   Business - Business Services - Signage - Electric

vCustomer (Popularity: )
http://www.vcustomer.com/
India based company providing BPO and customer contact services.
Category:   Business - Business Services - Outsourcing - Business Process Outsourcing

Telecorp Products (Popularity: )
http://www.telecorpproducts.com
Call center management software. Includes ACD historical reporting, real-time agent monitoring, forecasting, sheduling and quality monitoring capabilities.
Category:   Business - Telecommunications - Software

Related: Best Contact Center - Ip Contact Center - Contact Center - Outsource Contact Center - Contact Center India


ClienTEL Plus (Popularity: )
http://www.clientelplus.com/
Call center offering telemarkeing and web integration services.
Category:   Business - Telecommunications - Call Centers - Providers

Masco Services (Popularity: )
http://www.msicommunications.com/
Provides centralized answering and paging dispatch. Message center and telephone answering services.
Category:   Business - Telecommunications - Call Centers - Providers

The Call Center Inc. (Popularity: )
http://www.thecallcenterinc.com/
Offering 24/7 answering services, customer service, order taking and helpdesk services.
Category:   Business - Telecommunications - Call Centers - Providers

Virtual Agent (Popularity: )
http://www.vagent.com
Provides call center outsourcing and e-commerce customer care.
Category:   Business - Telecommunications - Call Centers - Providers

The Primas Group (Popularity: )
http://www.primas.net
(US) - Consulting team of call center professionals specializing in design and development of IVR, ACD and CTI systems.
Category:   Business - Telecommunications - Call Centers - Consulting

Contact Center Compliance (Popularity: )
http://www.DNC.com
(US) - Online DNC list cleansing. This website provides a free trial.
Category:   Business - Telecommunications - Call Centers - Consulting

WADE Consulting Group (Popularity: )
http://www.wadeconsultinggroup.com/
(US) - Call center management consultants.
Category:   Business - Telecommunications - Call Centers - Consulting

Database Systems Corp. (Popularity: )
http://www.databasesystemscorp.com/
Provider of call center technology, including software, predictive dialer systems, and web development products.
Category:   Business - Telecommunications - Call Centers - Software

Portage Communications (Popularity: )
http://www.portagecommunications.com/
Offers a range of call center software tools for forecasting and staffing.
Category:   Business - Telecommunications - Call Centers - Software

Applied Business Technologies (Popularity: )
http://www.appliedcorp.com
Provider of Call Center recording and quality audit solutions.
Category:   Business - Telecommunications - Call Centers - Software

Dial Connection, Inc. (Popularity: )
http://www.dialconnection.com/
Offers predictive dialing, telemarketing and call center software solutions.
Category:   Business - Telecommunications - Call Centers - Software

Apropos Technology, Inc. (Popularity: )
http://www.apropos.com/
Develops, markets and supports customer interaction management solutions for multimedia contact centers. (Nasdaq: APRS)
Category:   Business - Telecommunications - Call Centers - Software

Cytech Marketing Group, Inc. (Popularity: )
http://www.cytech2000.com/
PC based automatic and predictive dialers for lead generation and telemarketing.
Category:   Business - Telecommunications - Call Centers - Equipment

Interactive Intelligence (Popularity: )
http://www.inin.com/
Software communications solutions to enterprises, contact centers, and other organizations. Products designed for SIP-enabled IP telephony and IP PBX as well as traditional TDM solutions.
Category:   Computers - Software - Communications

Knowlagent (Popularity: )
http://www.knowlagent.com/
Improves customer service through its non-disruptive e-Learning platform, empowering customer contact agents to intelligently respond to consumer queries and anticipate future needs.
Category:   Computers - Software - Online Training - Delivery and Management Systems
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