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Advanced Call Centre Consulting (Popularity:  )
http://www.accs-consulting.com
(CA) - Offers contact centre technology and workforce management consulting. Features project management, strategic planning, cost benefit analysis and cost reduction studies.
Category:
Business - Telecommunications - Call Centers - Consulting
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Call Back Solutions (Popularity: )
http://www.qology.com
Qology provide Call back solutions, Virtual Hold technology and Virtual Queuing systems. Improve customer satisfaction and contact centre efficiency by educating callers about wait times and empowering them with the option to hang up, join a virtual queue ...
Category:
Computers - Speech Technology - Telephony
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Knowlagent (Popularity: )
http://www.knowlagent.com/
Improves customer service through its non-disruptive e-Learning platform, empowering customer contact agents to intelligently respond to consumer queries and anticipate future needs.
Category:
Computers - Software - Online Training - Delivery and Management Systems
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Hindin Communications Ltd (Popularity: )
http://www.hindin.co.nz
Offers KnowledgeBase, which is a set of modules built around the concepts of capturing a business work flow, improving customer service through easy access to knowledge, and ensuring visibility and access to the processes within an organization. Features ...
Category:
Reference - Knowledge Management - Software
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Children's Changeover Service - Kindred Connect (Popularity: )
http://www.kindredconnect.com.au/
Kindred Connect offers Children's Changeover Service in Brisbane, whose parents have separated. We focus to develop healthy relationships with parents in a child’s life. Our purpose is to support children and parents alike in establishing and maintaining ...
Category:
Society - Relationships
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Related:
Eu Managed Contact Centre
- Contact Centre Solutions
- Inbound Contact Centre
- Contact Centre Services
- Australian Contact Centre
Voxpro : Business Processing Outsourcing Ireland (Popularity: )
http://www.voxpro.ie/
Established in 1973, Voxpro is an Irish Business Process Outsourcing (BPO) company providing multilingual services to over 300 international clients in 10 languages all day, every day. Clients range from small businesses to global multinationals. Whatever ...
Category:
Business - Business Services - Outsourcing - Business Process Outsourcing
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TelePlaza: Telemarketing Resource Directory (Popularity: )
http://www.teleplaza.com/
A comprehensive directory of products, services, and relative information for the telemarketing and call center professional.
Category:
Business - Marketing and Advertising - Telemarketing
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TrainTalk (Popularity: )
http://www.traintalk.co.uk/
Provides communication skills training packages and courses for all types of industry and commerce. Including arrears collection, customer service and telephone skills.
Category:
Business - Business Services - Communications - Education and Training
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Telecorp Products (Popularity: )
http://www.telecorpproducts.com
Call center management software. Includes ACD historical reporting, real-time agent monitoring, forecasting, sheduling and quality monitoring capabilities.
Category:
Business - Telecommunications - Software
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ClienTEL Plus (Popularity: )
http://www.clientelplus.com/
Call center offering telemarkeing and web integration services.
Category:
Business - Telecommunications - Call Centers - Providers
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The Call Center Inc. (Popularity: )
http://www.thecallcenterinc.com/
Offering 24/7 answering services, customer service, order taking and helpdesk services.
Category:
Business - Telecommunications - Call Centers - Providers
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TalkTactics (Popularity: )
http://www.talktactics.com
(NZ, AU, US, UK) - Provider of consultancy services. This company is also a vendor of a call recording solution.
Category:
Business - Telecommunications - Call Centers - Consulting
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Call Center Depot (Popularity: )
http://www.callcenterdepot.com/
(US) - Tools for call center professionals including associations, books, newsletters and consulting services.
Category:
Business - Telecommunications - Call Centers - Consulting
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Darryl Beckford Limited (Popularity: )
http://www.darrylbeckford.co.uk
(UK) - An independent contact centre consultant. Services offered include design, planning, advice and project management.
Category:
Business - Telecommunications - Call Centers - Consulting
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WADE Consulting Group (Popularity: )
http://www.wadeconsultinggroup.com/
(US) - Call center management consultants.
Category:
Business - Telecommunications - Call Centers - Consulting
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Contact Centre Action (Popularity: )
http://www.ccaction.com.au
(AU) - Provides consultancy in the people, process, workflow, efficiency aspects of call centres.
Category:
Business - Telecommunications - Call Centers - Consulting
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NetCall Telecom (Popularity: )
http://www.netcall.com/
Intelligent telephony services for more efficient customer response, qualification and conversion.
Category:
Business - Telecommunications - Call Centers - Equipment
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Ayudar Ltd (Popularity: )
http://www.ayudar.ltd.uk
Independent consultants providing advice on all aspects of telecommunications to companies in the UK and Europe.
Category:
Business - Telecommunications - Cost Management
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Tape-Tel Electronics (Popularity: )
http://www.tapetel.com
Plantronics telephone headset equipment including computer and wireless headsets and speakerphones.
Category:
Business - Telecommunications - Equipment - Hardware Accessories
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Best Practice Training & Development Ltd (Popularity: )
http://www.bestpractice.uk.com/
Consultancy, skills development and certification to assist helpdesks, call centres and customer service departments to achieve and maintain exceptional service quality and customer satisfaction.
Category:
Business - Management - Education and Training
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