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Trendsource, Inc. (Popularity:  )
http://www.trendsource.com/
Offers customer service evaluations, compliance audits, awards programs, competition shops, and other key market intelligence reports.
Category:
Business - Customer Service
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ITS (Incognito) (Popularity: )
http://www.itsincognito.com/
Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry.
Category:
Business - Customer Service - Mystery Shopping
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The Insight Group International (Popularity: )
http://www.theinsightgroupintl.com/
Provides food and beverage service evaluations and full property evaluations for hotels.
Category:
Business - Customer Service - Mystery Shopping
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Merchant Mechanics (Popularity: )
http://www.merchantmechanics.com/
Market and behavioral research specializing in retail environments.
Category:
Business - Retail Trade - Marketing and Advertising
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RGI Marketing Group, Inc. (Popularity: )
http://www.rgimarketing.com
Provides a complete array of marketing services such as incentive programs, distribution services, award and fulfillment programs, warehousing, and database management.
Category:
Business - Small Business - Marketing and Advertising
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Related:
Customer Survey
- Customer Satisfaction Survey
- Customer Experience
- Overall Customer Experience
- Customer Experience Service
Astute Solutions (Popularity: )
http://www.astutesolutions.com
Provider of consumer interaction solutions, designed to leverage telephony to create an integrated customer relationship and information management solution.
Category:
Business - Telecommunications - Call Centers - Software
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Computer System Products (Popularity: )
http://www.csp.com/
Manufacturer of voice/data communication cables, reseller of network hardware, adapters, termination blocks, bulk UTP/STP and fiber optic cable, cabinets, patch panels.
Category:
Business - Telecommunications - Equipment - Broadband
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The Discovery Group (Popularity: )
http://www.discoverysurveys.com
A management consulting firm that provides customized employee opinion, customer satisfaction, and readership surveys to help organizations make sound business decisions.
Category:
Business - Human Resources - Employee Relations
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StarTek, Inc. (Popularity: )
http://www.startek.com/
Offers outsourcing services with focus on business process management, supply chain management and customer care. Based in Denver, CO 80206, USA. (NYSE:SRT)
Category:
Business - Major Companies - Publicly Traded - S
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The Insight Group International (Popularity: )
http://www.theinsightgroupintl.com/
Provides food and beverage service evaluations and full property evaluations for hotels.
Category:
Business - Hospitality - Consulting
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In-Touch Survey Systems (Popularity: )
http://www.intouchsurvey.com/
Provides research with the goal of performance improvement. Programs are designed help clients realize company-wide improvements based on timely and accurate research.
Category:
Computers - Software - Marketing - Surveys
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NetReflector - InstantSurvey (Popularity: )
http://www.netreflector.com/
Online satisfaction assessment products and services, including tools for creating, administering and analyzing custom web-based surveys.
Category:
Computers - Software - Marketing - Surveys
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Knowlagent (Popularity: )
http://www.knowlagent.com/
Improves customer service through its non-disruptive e-Learning platform, empowering customer contact agents to intelligently respond to consumer queries and anticipate future needs.
Category:
Computers - Software - Online Training - Delivery and Management Systems
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Usability First (Popularity: )
http://www.usabilityfirst.com/
Diamond Bullet Design offers their experience and knowledge on website and software usability.
Category:
Computers - Internet - Web Design and Development - Web Usability
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Activa Solutions (Popularity: )
http://www.activa.co.uk/
Activa offers voice recording, quality monitoring, live agent coaching, automated customer surveys and telephony solutions for both traditional and IP environments.
Category:
Computers - Data Communications - Telephony - Recorders
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Virtual Hold Technology (Popularity: )
http://www.virtualhold.com
Innovative IVR callback software which uses speech recognition to schedule a live person call back rather than having customer wait in the on hold queue forever. Also includes ability to post a return call time "meter" to customer's browser.
Category:
Computers - Speech Technology - Telephony
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Computer System Products, Inc. (Popularity: )
http://www.csp.com
Manufacturer of fiber optic and copper cable assemblies for premise cabling applications and a distributor of LAN/WAN hardware for Ethernet and Token Ring networks.
Category:
Computers - Hardware - Cables - Manufacturers
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Look and Feel Australia (Popularity: )
http://www.lookandfeel.com.au
Offers user experience design plus usability and product strategy consulting. Also other services concerning interactive products.
Category:
Computers - Human-Computer Interaction - Companies and Consultants
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Change Sciences (Popularity: )
http://www.changesciences.com/
Provides research, workshops, and consulting for improving the user experience of web sites and interactive applications. Located in New York, USA.
Category:
Computers - Human-Computer Interaction - Companies and Consultants
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NewOpp.ca Inc. (Popularity: )
http://www.newopp.ca/
A customer driven, products, process and innovation solutions provider. Based in Ontario, Canada.
Category:
Computers - Human-Computer Interaction - Companies and Consultants
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