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Virtual Hold Technology (Popularity:  )
http://www.virtualhold.com
Innovative IVR callback software which uses speech recognition to schedule a live person call back rather than having customer wait in the on hold queue forever. Also includes ability to post a return call time "meter" to customer's browser.
Category:
Computers - Speech Technology - Telephony
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The Usability Group (Popularity: )
http://www.usability.com
Specializing in customer research and analysis of technology products and services. Jeff Rubin and Dave Rinehart manage offices in New Jersey and Atlanta, USA.
Category:
Computers - Human-Computer Interaction - Companies and Consultants
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Look and Feel Australia (Popularity: )
http://www.lookandfeel.com.au
Offers user experience design plus usability and product strategy consulting. Also other services concerning interactive products.
Category:
Computers - Human-Computer Interaction - Companies and Consultants
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Change Sciences (Popularity: )
http://www.changesciences.com/
Provides research, workshops, and consulting for improving the user experience of web sites and interactive applications. Located in New York, USA.
Category:
Computers - Human-Computer Interaction - Companies and Consultants
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NewOpp.ca Inc. (Popularity: )
http://www.newopp.ca/
A customer driven, products, process and innovation solutions provider. Based in Ontario, Canada.
Category:
Computers - Human-Computer Interaction - Companies and Consultants
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Related:
Enhance Customer Satisfaction
- Customer Experience
- Overall Customer Experience
- Customer Experience Service
- Ultimate Customer Experience
Hong Kong Tourism Board (Popularity: )
http://www.discoverhongkong.com/
The Hong Kong Tourism Board (HKTB) is a government-subvented body tasked to market and promote Hong Kong as a travel destination worldwide and to enhance visitors' experience once they arrive. Learn more about our organisation, our management and structure ...
Category:
Recreation - Travel - Guides and Directories
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Share Path Real User Monitoring (Popularity: )
http://www.correlsense.com/products/sharepath-real-user-monitoring/
SharePath Real User Monitoring (RUM) is an enterprise-class software solution that monitors your end-users’ true experience with your web applications. By measuring your web experience as it is perceived on 100% of your end-users’ desktops, you get ...
Category:
Computers - Software
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Enterprise Queue Management System – Queue Pro (Popularity: )
http://www.queue-pro.com/
Queue Pro is an effective & systematic queue management system designed to ensure disciplined & guided customer experience. It provides options to the organization for promoting information among the waiting client/customers. Customers are selecting the ...
Category:
Computers - Software
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Shoppers' View: Mystery Shopping Services (Popularity: )
http://www.shoppersview.com
Shoppers' View provides a comprehensive, highly effective system of feedback designed to improve sales and enhance customer service and satisfaction. Through the use of mystery shopper services, customer satisfaction surveys, and quality assurance monitoring ...
Category:
Business - Customer Service - Mystery Shopping
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Datafinity: Invoice Processing (Popularity: )
http://datafinity.co.uk/
Datafinity delivers cost-effective, leading-edge document management and data capture solutions for companies that need to improve the efficiency of business and document processes within their organisation. By providing a combination of innovative market ...
Category:
Business - Business Services
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ChillyMart.com : Shop Online for Latest Fashion Styles, Dresses & Apparel India (Popularity: )
http://www.chillymart.com
Chilly Mart is India’s first online branded and affordable fashion store showcasing the finest collection of men and women apparels and accessories featuring formal, casual, outdoor and party wear for day long, all round confidence. Authentic and premium ...
Category:
Shopping - Clothing
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Systems and Electronic Development FZCO (SEDCO) (Popularity: )
http://www.sedco.co/en/cvm/home.html
SEDCO is your partner when you do business with your customers. Our Customer Visit Management® (CVM) System helps you understand your customers’ behaviour and your staffing needs. With CVM you have a complete overview of your entire operation, whether ...
Category:
Computers - Software
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GuestSatisfactionSurveys.Com (Popularity: )
https://www.guestsatisfactionsurveys.com/
Wouldn't it be nice if you could have an impact on the way a company conducts its business? Well, you can by visiting Guestsatisfactionsurveys.com and filling out a survey on a recent visit to one of the more than 800 companies they serve. This is the ...
Category:
Business - Customer Service
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Animated Theaterworks, Inc. (Popularity: )
http://www.animatedtheaterworks.org/
Informational site for ATW, a NYC based off-broadway theater production company dedicated to helping playwrights improve their works through audience feedback and theatergoers to enhance their experience by being part of the play development process through ...
Category:
Arts - Performing Arts - Theatre - Troupes and Companies
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Bookbyte: Used College Books (Popularity: )
http://www.bookbyte.com/
Bookbyte buys, rents, and sells new and used textbooks. Customers can search for textbooks by title, author, or ISBN on Bookbyte’s website, iOS app, or Android app. Bookbyte offers you a fantastic customer experience. You'll get the best from our knowledgeable ...
Category:
Shopping - Publications - Books - Used and Rare
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The Pug Zone (Popularity: )
http://www.thepugzone.com/
Supplying clothing, stained glass and jewelry, with breed information and poetry.
Category:
Shopping - Pets - Theme Merchandise - Dogs
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Red Lorry Yellow Lorry (Popularity: )
http://www.rlyl.co.uk/
UK-based creative marketing and public relations agency. Specialises in marketing services for clients in the television, film, digital media, hi-tech and Internet industries
Category:
Business - Marketing and Advertising - Public Relations - Agencies
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Usborne, Nick (Popularity: )
http://www.nickusborne.com/
Customer experience management consultant and online copywriter who specializes in helping firms increase their online conversion rates and customer retention rates.
Category:
Business - Marketing and Advertising - Consulting - Industry Specific
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Kahn Design Associates (Popularity: )
http://www.kahndesignassociates.com
A full-service architecture firm dedicated to creating buildings that respond to our clients' needs and that enhance the experience of their users.
Category:
Business - Construction and Maintenance - Design - Architects
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A + A (Popularity: )
http://www.ancona-a.com/
Shown are projects, services and contact information. Offices in Portland, Oregon and London, England.
Category:
Business - Construction and Maintenance - Design - Interior Designers
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